Kickstart Your Week 11-11-24
Quick recap
Nino and Beth discussed their weekends, a video clip, and their writing tools, while also mentioning their shopping experiences. They then transitioned to discussing an interviewee named Nancy, who was late to the meeting due to technical issues. The conversation ended with Nino emphasizing the importance of taking action and seizing opportunities, and introducing Nancy to share insights about her business and the role of execution in it.
Next steps
Nancy to continue implementing proactive communication strategies with clients and agents, including follow-up emails after phone conversations and regular updates throughout the loan process.
Nino to share the video on time management and execution with the team to inspire action and planning for the upcoming year.
Beth to reach out to Jason about potentially speaking at next week's meeting.
Summary
Weekend Updates and Video Discussion
Nino and Beth discussed their weekends and the noise from Nino's landscapers. They also talked about a video clip Nino found, which was about the clock ticking. Beth mentioned that she was impressed by the man in the video, who was initially unimpressive but later gained her attention. They planned to play the video during their meeting. Beth also mentioned that she would reach out to Jason about scheduling for the following week. They briefly discussed the noise from the landscapers and the fact that it was Veteran's Day.
Nancy's Work Ethic and Communication
Nino and Beth discussed an interviewee named Nancy. Nino highlighted Nancy's strong work ethic, her ability to connect with people, and her involvement in various committees. Beth emphasized Nancy's importance on communication and consistency, as well as her ability to say no when necessary and prioritize work-life balance. Nino agreed with Beth's observations and mentioned that Nancy uses templated emails for consistency in her communication.
Writing Tools and Shopping Experiences
Nino and Beth discussed their writing tools. Nino mentioned his remarkable pen, which he had to charge properly to use, and his preference for sticky notes. Beth shared that she uses a mini iPad for writing, but hasn't fully utilized it yet. They also talked about their shopping experiences, with Nino mentioning a store called Cost Plus and Beth mentioning Walmart. The conversation ended with Nino showing Beth a cute flying pig pen.
Personal Experiences and Weather Discussion
The meeting began with Beth, Nino, and Nancy discussing their personal experiences and the changing weather. Nino mentioned that it was unusually chilly in his area, contrasting with the warmer temperatures in Arizona that Beth had experienced. Robin shared that she had already put up her Christmas lights in Minnesota, while Beth and Nino noted that they were just starting to see holiday decorations. The conversation ended with Tim joining the meeting.
Nancy's Late Arrival and Football Discussion
Nancy was late to the meeting due to technical issues with her Wi-Fi and hotspot. Nino was stressed because Nancy was not present initially. The meeting started with Nino mentioning that it was Veterans Day, and he shared that his daughter is a helicopter pilot in the Navy. Beth and Tim discussed their favorite football teams and games before the meeting officially began.
Nino's Personal Football Encounter Story
Nino shared a personal story about his daughter's encounter with famous football players, including Howie Long, Bradshaw, and Michael Strahan, at a bar called the Eye Bar, which was featured in the movie Top Gun. He also explained the tradition of pilots hanging their beer signs on the ceiling at the bar. The conversation ended with Beth expressing gratitude for veterans and introducing the guest for the day.
Embracing Urgency and Execution in Business
Nino emphasized the importance of taking action and seizing opportunities, urging the team to avoid complacency and procrastination. He stressed the need for urgency and living life to the fullest, using the limited time available. Nino also highlighted the importance of execution, using the example of planning for the next year. He encouraged the team to put their plans into action and not wait for the perfect moment. The conversation ended with Nino introducing Nancy Collins, who was to share insights about her business and the role of execution in it.
Nancy's Business Model and Communication
Nancy discussed her business, which operates across the Georgia-Tennessee border and licenses in all Southeastern states. She reported closing 90 units last year, with an average loan amount of $270. Nancy's business model focuses on customer communication and education, aiming to empower clients with knowledge about the mortgage process. She emphasized the importance of discipline in communication, particularly in tracking loan progress and providing updates. Nancy's approach involves sending emails after every phone conversation for tracking purposes and sharing these updates with clients' agents.